The following case study was written by me and not AI. All flaws, personality, and ideas are my own. Sincerely, B.P. Can't read it all Skip ahead to any key moment Outline History & Industry Knowledge 1.1 Brief History of SPOT 1.2 Design Thinking Comes to SPOT 1.3 The Kickoff Meeting 1.4 Dry Cleaning 101 Discovery Phase 2.2 Understand its current state 2.3 Tool Evaluation 2.4 Meeting Culture 2.5 Fleshing out requirements 2.6 Addressing Dev Pain Points Research Phase 3.1 User

BladeHQ is the #1 knife retailer in America. They sell camping, fishing, tactical, everyday carry and many other types of knives....